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Privacy Policy

Butter Baked Cookies + Cakes, LLC

Effective Date: January 10, 2026

 

This Privacy Policy describes how Butter Baked Cookies + Cakes, LLC ("We," "Us," or "Our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website at https://butterbakedcookies.com (the "Site").

1. Information We Collect

We collect information from you when you voluntarily provide it to us through placing an order, filling out an inquiry form, or subscribing to our mailing list.

 

The categories of Personal Information we collect may include:

  • Identifiers: Name, email address, physical mailing address, and phone number.

  • Demographic Data: Birthday (for special offers or personalized communications).

  • Commercial Information: Details about the products and services you have purchased (purchase history).

 

Automatically Collected Information: We also collect certain information automatically about your device and your interaction with the Site (such as your IP address, browser type, operating system, and pages viewed), primarily through the use of cookies and other tracking technologies.

2. How We Use Your Information

The Personal Information we collect is used only for internal business purposes and is never sold to any third parties.

 

We use your information for the following specific purposes:

  • Transactional Communications: To fulfill any orders placed through the Site, including processing your payment information, arranging for shipping or pickup, and providing you with invoices, order confirmations, and notifications.

  • Customer Service: To communicate with you, respond to inquiries, and provide technical support.

  • Marketing and Promotions: To send you personalized promotional messages, special offers, updates about our company, and information related to our Cookie Club, Cake Club, and other products.

  • Internal Operations: To improve our products, services, and the functionality of our Site.

3. Sharing and Disclosure

We are committed to maintaining your trust, and the core principle is that your Personal Information is not sold. We will only share or disclose your Personal Information as necessary for the internal business purposes stated above, which may involve:

  • Service Providers: Sharing information with third-party service providers, including our hosting platform who assist us in operating our website, conducting our business, or serving our customers (e.g., payment processors, website hosting, email marketing platforms). These third parties are prohibited from using your Personal Information for any purpose other than to provide these services to us.

  • Legal Compliance: Disclosing your information when we are legally required to do so to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies and Tracking Technologies

​​We use cookies and similar tracking technologies to improve your experience, analyze Site traffic, and assist with our marketing efforts. This includes services such as Google Analytics, Wix services, and other tracking tools that help us understand how users interact with our Site. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

5. Your Rights and How to Withdraw Consent

You have the right to access the Personal Information we hold about you, to ask that your Personal Information be corrected, updated, or deleted, and to withdraw your consent for future communications.

  • Opt-Out of Marketing: You can opt out of receiving future marketing communications from us by following the unsubscribe link in any email we send you.

  • Access, Amend, or Delete Data: To request access, correction, or deletion of your Personal Information, please contact us at the email address provided below.

6. Policy Updates

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

7. Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email:


Email: ericka@butterbakedcookies.com

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